Change Management Lead

Montreal, Quebec | Direct Hire

Post Date: 10/27/2017 Job ID: 6172 Industry: Manufacturing

Our client is looking for a Change Management Specialist for a permanent position in Montreal

POSITION SUMMARY

Reports to Director, Change Management and provides guidance and support to division change leads on IT projects.
Responsible to coordinate the execution of change management activities (covering one or more projects concurrently)as defined in the change management strategy and methodology.  The change management team specialist understands the change management deliverables and their purpose.  This resource is able to oversee the activities of a team of business and change management resources to ensure they understand the objective of each  activity and drive value out of each deliverable. At times, the Change Management team lead will directly perform work on specific deliverables - be it facilitating working sessions or drafting deliverables.

As a Change Management team lead, this resource will be responsible to create and monitor the detailed plan of activities for the change management team, report on status of change management activities, and raise issues as needed.  The Change Management team lead  is accountable to the project manager for their assigned projects.

       
MAJOR RESPONSIBILITIES    % OF TIME
Drive the execution of the change management activities, ensure deliverables are well understood and that the execution of activities delivers the needed value.  Activities include change impacts analysis, business process role mapping, planning and monitoring of transition activities, etc...
The change management specialist exerts strong influence and communication skills as the resources performing the work will not report directly to the team lead and be a mix of both employees and consultants. 
50%
Faciliate working sessions, review sessions and creation of change management deliverables. 30%
Create and monitor the detailed change management plan of activities  and provide status reporting.  identify and monitor risk and issues relative to the completion of CM activities.  Good communication and organization skills are needed with a concern for details as the plan will need to be worked on collaboratively with other team members.  Communication of due dates and management of issues working with the team members will be critical. 20%
  0%
           
OTHER RESPONSIBILITIES & JOB TASKS
Contribute to the improvement of the change management strategy, methodology and deliverables' templates by providing active feedback based on project experience using the tools.  Participate in the evolution of the change management department by contributing ideas and making improvement suggestions.
       
EDUCATION, EXPERIENCE, & TECHNICAL REQUIREMENTS  
EDUCATION          
Bachelor’s or Master’s Degree in Information Systems, Engineering, Business Administration, or equivalent work experience
Nice to have: Project Management certification or successful completion of a recognized project management curriculum (ie PMP Certified- PMI)
Nice to have: Change management certification (CCMP, for example)
LANGUAGE          
Bilingual is a nice to have
EXPERIENCE          
5-7 years of total IT project delivery experience, of which 3-5 years include leading teams on IT projects.  Experience with ERP and packaged software implementations is required.
5-7 years working in a manufacturing/distribution environment with an in-depth understanding of supporting business processes.
Strong written and verbal communication skills; ability to provide updates to Director and VP levels; adept at building relationships with internal teams and external partners.
Ability to coordinate 10+ shared resources, and collaborate at all levels. Strong people management skills including delegation, motivation, coaching, and conflict management capabilities. 
Ability to operate in complex, fast pace project environment with interdependencies spanning multiple work-streams, teams, business divisions, geographies, time zones, & languages.
TECHNICAL REQUIREMENTS          
Knowledge of change management leading practices, methodologies and tools.
Proficient in MS Office (ie Word, PowerPoint, and Excel) and Sharepoint.
Exposure to ERP, packaged software and SaaS implementation methodologies an asset. Cross functional exposure, including Manufacturing, Supply Chain and HR/Payroll an asset.
Ability to create and manage project plans in MS-Project is preferred.
 
           
COMPETENCIES
LEADERSHIP   BUSINESS ACUMEN   TECHNICAL  
Team & Resource Management Must have Strategic Awareness Must have ERP Functional Knowledge Preferred
Influence & Persuasion Must have X-functional Business Knowledge  Must have ERP Domain Configuration Skills Not required
Decision Making & Critical Thinking Must have Business Process Oriented Must have ERP Integration Knowledge Preferred
Change & Communications Must have External Focus - Leading Practices  Preferred Microsoft Toolset Knowledge Must have
Innovation & Creativity Preferred Financial Knowledge & Skills Preferred Social Media & Collaboration Tools Nice to have
Exec Presence & Relationships Must have Analysis & Problem Solving Must have Knowledge/Info Mgmt & Analytics Nice to have
           
EFFORT/IMPACT ON ORGANIZATION
1. Drive the execution of change management activities for major transformation project which will impact the successful adoption of the new processes and tools.
2. High level of interaction with large number of business and IT project leads and team members.
       
WORKING CONDITIONS 
Environment: Office Volume/complexity of Work: High volume/complexity, multiple deadlines, priority conflicts
Travel Requirements: Medium (50% of time, in US and Canada) Physical Requirements: None
Role Duration & Outcome: Long term IT role. Assigned to the Sap transformation project for the next 2-3 years.

Must have Work Authorization for Canada.

The Addmore Group is the premier provider of SAP related resources in Canada. Since 1992, Addmore has been solely focused on providing the right SAP resources to our clients.

 


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