SAP Quality Assurance Analyst - CRM

Markham, Ontario

Posted: 10/03/2018 Employment Type: Direct Hire Industry: Insurance Job Number: 6854
Our Client is looking for a Senior SAP QA Analyst - CRM to fill a permanent position.
Start: October 2018
Location: Markham
  • Actively participate in the planning, preparation and execution of effective test efforts for the SAP related projects
  • Provide test result walk-throughs for the project team
  • Primary liaison for testing expertise for business participants on business acceptance test support
  • Manage relationships with project team members, third party vendors/service partners, release teams and client areas as appropriate
  • Participate in improving QA processes to deliver good quality product by giving feedback on existing and newly introduced processes


  • Post-secondary diploma or degree
  • Hands-on knowledge of software development life cycle and project management life cycle
  • Sound knowledge of software development methodologies and practices, version control practices and defect management practices
  • Expert knowledge and experience in the SAP CRM Module. Hands-on participation in at least 2 large scale SAP implementations,
  • Hands on experience working with CRM IC Agent business functionalities, i.e. Business Partner, Interaction Record, Activities.
  • Experience and knowledge to test and verify CRM Marketing features - i.e. Campaign, Target Group, Marketing Permission
  • Experience with CRM functionalities in banking/ insurance domain is highly preferred.
  • Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices
  • Ability to identify and balance the needs of multiple stakeholders; can demonstrate ways to meet the diverse needs of the different interest groups
  • Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources
  • Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met
  • Proficient in hand on testing of web services and file transfers. Mulesoft and SOAP UI knowledge are preferred
  • Experience with Software Bug Tracking and Reporting, and Test plan management tools
Must have Work Authorization for Canada.
The Addmore Group is the premier provider of SAP related resources in Canada. Since 1992, Addmore has been solely focused on providing the right SAP resources to our clients.
Testing, CRM, test scripts, regression testing, CRM Marketing, CRM IC Agent

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