SAP Senior Workload / SAP Business Process Exception Mgt Consultant

Quebec, Quebec

Employment Type: Contract Industry: Public Sector Job Number: 7484

Our client is looking for an SAP Senior Workload / SAP BPEM Consultant

Start Date: ASAP

End Date: December 1, 2019 with possible extension

Set up a training team able to deliver the training material and the supervision of training activities in recurrence.

Objectives or expected results:

  • Ensure adequate user training while maintaining the same level of service and customer satisfaction

Tasks to be performed

  • Helps to determine the need for knowledge transfer of stakeholders and to translate strategies into operational plans.
  • Methodology Support, Resource Accompaniment, Final Deliverables Approval, Budget Tracking, Business Planning
  • Effectively monitors the work of vendors and contractors in accordance with specifications

Deliverables under their responsibility:

  • Training Strategy
  • Super User Strategy Budget, methodology, training specifications for CIC (external), implementation schedule, assignment and follow-up of external mandates.

Requested skills and knowledge:

  • Having supervised classroom and e-learning training activities in an ERP or CRM project of 500 users and several sites.
  • In-house training experience, Business management experience, project management, change management in transformation programs.
  • Knowledge of ERP / SAP technological environments (S / 4, Ariba, SuccessFactor, Concur, Mastery of CBT design tools, E-learning, collaborative applications,

Mandatory experience:

  • Relevant experience supervising training activities.
  • Experience (a plus) Customer Relationship Advisor, Project Management prescribed training, diploma, certification:
  • Master's degree in a field related to business learning, organizational development, training.

Technical skills required:

  • Knowledge of Agile-Scrum, ADDIE, SAM methodologies. Accredited training on SAP solutions. ATD accreditation Software: Enable Now, Captivate,
  • Mastery of Microsoft Office, Adobe Creative suite, eLearning authoring tools (for example, the Adobe eLearning suite) and pre / post video production.

Languages:

  • Proficiency in French and English, spoken and written
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