Change Management & Communications Manager

Hybrid/Montreal/GTA, QC

Employment Type: Direct Hire Industry: Manufacturing Job Number: 10225

Job Description

Our client is looking to hire a full-time perm Change Management and Communication Specialist.

Job description:

As a Change Management & Communications professional, you will be part of the team responsible for enabling change for large scale, complex enterprise technology implementations and smaller IT initiatives impacting people and business processes across our global divisions.

Your collaborative approach, curious mindset, and advanced understanding of change methodologies, frameworks and tools are part of your recipe for delivering successful outcomes in a dynamic and fast-paced project environment.

You have expertise in assessing stakeholders and the changes that affect them, creating plans to address their needs and mitigate change impacts, and executing and reporting on activities that enable business readiness, drive long-term adoption, and deliver on strategic objectives.

You enjoy interacting directly with stakeholders in-person and virtually, and you share your expertise through formal and informal coaching with your peers and individuals at all organizational levels. You are interested in taking an integrated change management approach, which includes communications and supporting our training group. You are willing to travel domestically and internationally, when needed.

  • Creating and monitoring detailed change management plans that align with the change management strategy and project objectives
  • Coordinating change management activities:
    • Change impact assessment and mitigation
    • Leadership and organizational alignment
    • Role mapping to system identities
    • Stakeholder management
    • Reporting on progress to client’s leaders and project PMO
    • Identifying and monitoring risks and issues
    • Business readiness evaluation
  • Planning and developing strategic and tactical communications that support project, program and/or organizational objectives
  • Leading and influencing a diverse cross-functional team
  • Fostering relationships with key stakeholders within the business and project team
  • Providing strategic advice, guidance, leadership, and support to team members at all levels of the organization or project
  • Contributing to ongoing improvement of the client’s change management methodology, tools, and templates
  • Bachelor’s degree or higher in a relevant program (e.g. business, psychology, organizational development, English, or information technology) or equivalent work experience
  • Minimum 5 years’ experience contributing to change management efforts on enterprise transformations or product rollouts, with preference given to IT project experience
  • Minimum 4 years of experience in running focus groups and/or facilitating stakeholder engagement sessions
  • Demonstrated understanding of change management methodology and practices and a desire to apply leading practice
  • Demonstrated ability in change communications
  • Ability to multitask and manage competing priorities under pressure
  • Ability to work independently and in a collaborative team environment                   
  • Excellent written and verbal communication skills
  • Excellent interpersonal skills and the ability to coordinate a group of resources in achieving shared goals
  • Change management certification (Prosci or CCMP)
  • Expert-level proficiency in MS Office 365 (i.e. Word, PowerPoint, Excel, SharePoint, and Teams)
  • French/English competency is an asset
  • Cross-functional exposure, including Finance, Manufacturing, Supply Chain and HR/Payroll is an asset
  • Willingness to work virtually and in person, including domestic and international travel to project sites and client’s offices
Must have Work Authorization for Canada.
The Addmore Group is the premier provider of SAP related resources in Canada. Since 1992, Addmore has been solely focused on providing the right SAP resources to our clients.

#LI - Hybrid

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