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Our client is hiring an IT Manager, PMO-Learning & Performance Support
Start Date: ASAP
Location: Montreal, QC or Greater Toronto area, ON Work Model: In the office three days a week, 2 days remote
As IT Manager, PMO–Learning & Performance Support (LPS), you are an integral part of enabling Change across our global divisions. You maintain a holistic approach to team and deliverables management as a member of the Change Management leadership team. You manage, lead and inspire internal and external team members, who contribute to a range of IT initiatives, from system enhancements to large-scale, complex SAP implementations. Your recipe for delivering successful project outcomes in a dynamic and fast-paced environment combines collaboration and adaptability with advanced expertise in planning, developing, and executing IT learning experiences. How You Will Make Contributions That Matter Required Skills and Qualifications:
Bachelor’s degree or higher in a relevant program (e.g. education, English, IT) or equivalent work experience
Minimum 10 years’ experience leading learning for complex SAP (ECC or S/4 HANA) projects or programs
Experience in managing team and team member performance in a hybrid work environment
Experience in planning, executing, and reporting on IT project learning activities and deliverables
Experience in planning and coordinating the training schedule, training environment, and data creation
Experience applying AI-enabled tools to reduce development ratios while maintaining quality standards
Ability to multi-task and manage competing priorities
Highly organized with an exceptional eye for detail
Excellent interpersonal skills
Ability to work independently and as part of leadership and delivery teams
Excellent written and verbal communication skills
Advanced proficiency in Microsoft 365 (i.e. Word, PowerPoint, Excel, SharePoint, and MS Teams)
Advanced proficiency in courseware authoring and learning solution tools, e.g. Articulate 360, Vyond Studio
Ability to travel domestically and internationally, as needed
The following are considered assets:
Certification as a training development professional, e.g., CTDP
Knowledge of LMS software, especially Workday Learning
Written and verbal proficiency in French or Spanish
Experience in a related industry, e.g., dairy, manufacturing, distribution, or CPG
Advanced understanding of SharePoint functionality
Your work includes:
Contributing learning scope and resource cost estimates to annual and ad hoc project planning
Evolving the LPS program strategic roadmap and KPIs; defining and maintaining standards; seeking opportunities for creativity and innovation in our approach, tools, and processes
Managing your own and others’ contributions to creating innovative, engaging, and relevant learning experiences on concurrent IT projects
Managing team member performance, including establishing annual goals and providing meaningful feedback regularly
Executing and managing all stages of instructional design, development, and delivery, including:
Learning needs assessment and audience analysis
Learning strategy and plan development
Curriculum and learning path design
Content development, approvals, and translation
Training logistics (i.e. schedule, locations, hardware) and infrastructure (i.e. environment, data) planning and readiness
Training delivery support
Risk identification and mitigation
Progress and training effectiveness monitoring and reporting
Maintaining strong relationships with various IT, Corporate, and Business leaders and team members
Embark on a career adventure in and around Montreal, Quebec! This vibrant city, known for its unique blend of European charm and North American flair, offers endless growth opportunities for job seekers. Explore job listings in this bustling metropolis surrounded by iconic landmarks like Mont Royal, the Notre-Dame Basilica, and the Montreal Museum of Fine Arts. Indulge in the city's renowned culinary scene with poutine and bagels, catch a show at the Place des Arts, cheer for the Canadiens at Bell Centre, or relax in the stunning Mount Royal Park. Discover why Montreal is the perfect place to take the next step in your career journey.
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