• Experience in analyzing, optimizing and documenting business processes, preferably using BPMN (Business Process Model & Notation).
• Experience with SAP’s Signavio Process Manager preferred (or a competitor process management tool suite).

Responsibilities

• Liaise with multi-functional teams, ensuring a comprehensive understanding of business needs and facilitating effective communication throughout the project lifecycle.
• Participate in project activities including, but not limited to analysis/research of needs, gathering, documenting and updating business outcomes and conduct information gathering sessions.
• Analyze current processes, identify gaps, and recommend improvements to align with the enterprise operating model. Design to-be processes for the enterprise.
• Use data-driven insights to support decision-making, ensuring that the operating model is based on accurate and relevant information.
• Maintain detailed and up-to-date documentation of business processes using BPMN (Business Process Model and Notation), business requirements, and any changes made during the implementation phase.
• Identify potential risks and develop mitigation strategies to ensure the successful delivery of the operating model.
• Enable global business process owners to develop, measure and improve their processes.
• Work with the Enterprise Architecture and technology teams to relay process intent and requirements.
• Collaborate with the organizational readiness and global process owners to understand the requirements of roles and people as part of process implementation and management.
• Encourage change management efforts, ensuring smooth transition and adoption of the new operating model by providing training and support.
• Work closely with key partners to prioritize requirements and communicate unique messages effectively to diverse audiences.

Qualifications 

• Bachelor’s degree or post-graduate diploma in Engineering, Computer Science, Business or equivalent experience.
• Minimum 8 years of experience in analyzing, optimizing and documenting business processes, preferably using BPMN.
• Familiarity with Mining or Natural Resources industry is an asset, specifically in areas of mining, processing, asset management and operational processes.
• Project experience in complex environments, including multi-functional, international, or cross-organizational teams and partners across multiple locations.
• Experience working in Transformation teams. ERP (SAP S4 HANA) project experience preferred.
• Experience with business and enterprise architectural blueprinting preferred.
• Experience with SAP’s Signavio Process Manager preferred (or a competitor process management tool suite).
• Experience with Lean and Sig Sigma methodologies is helpful.
• Excellent analytical capabilities, problem-solving abilities and deep proficiency with business analysis techniques.
• Familiarity with standard BA tools, ERP systems, and process modeling software.
• Systems-centric approach to drive integration between initiatives and the enterprise.
• Clear communications including the ability to handle and resolve conflicts.
• Excels in a team setting; able to manage multiple tasks, timelines, and work within the project's scope simultaneously.
• Ability to interpret sophisticated data sets and derive actionable insights.
• Able to identify the appropriate internal SMEs, influence senior participants and empower a multi-disciplinary team.
• Proficient at interacting with and overseeing partner expectations.
• Capable of identifying risks to develop and implement appropriate mitigation strategies.
• Knowledge of change management principles and practices to support transition efforts.