Addmore Group
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SAP SuccessFactors Functional Support Consultant - ECP, P&P, ATS
50 Stone Road East Guelph, ON N1G 2W1 CA
2023-05-03
2023-06-29
Employment Type:
Contract
Industry: Higher Education and Research
Job Number: 10289
Job Description
Our Client is looking for a SAP SuccessFactors Support Consultant for a contract engagement.
Start: May/June 2023
End: January 2024
Duration: 8 – 9 months
Location: Remote
Role: Our client is currently implementing SAP SuccessFactors and needs additional resources on the functional team to assist with post-go-live support as well as troubleshooting and triaging issues. The resource will be supporting the client and may be dealing with the systems integrator, as well.
Responsibilities – General:
Requirements:
Must have Work Authorization for Canada.
The Addmore Group is the premier provider of SAP related resources in Canada. Since 1992, Addmore has been solely focused on providing the right SAP resources to our clients.
#LI-Remote
Start: May/June 2023
End: January 2024
Duration: 8 – 9 months
Location: Remote
Role: Our client is currently implementing SAP SuccessFactors and needs additional resources on the functional team to assist with post-go-live support as well as troubleshooting and triaging issues. The resource will be supporting the client and may be dealing with the systems integrator, as well.
Responsibilities – General:
- Triage incoming incidents to appropriate higher level resources
- Answer basic "how to" system questions/redirect to appropriate self-service resources
- Analysis of incidents to look for underlying problems emerging from incidents
- Answer complex "how to" module specific incidents from end-users
- Assist business SMEs with understanding module incidents and underlying configuration leading to incidents
- Configure module to resolve incidents/defects/backlog items
- Configure module to address new/emerging requirements
Requirements:
- 2+ years of experience supporting SAP SuccessFactors
- Proficient in SuccessFactors EC Payroll, Applicant Tracking, Pension & Benefits modules
- Ability to quickly assess and analyze issues and incidents
Must have Work Authorization for Canada.
The Addmore Group is the premier provider of SAP related resources in Canada. Since 1992, Addmore has been solely focused on providing the right SAP resources to our clients.
#LI-Remote
Job Requirements
SuccessFactors, ECP, Employee Central Payroll, Pension & Benefits, ATS, Applicant Tracking