Our Edmonton based client has an interesting SCM role to fill. ...they need a Warehouse Operations Specialist/ SAP EWM/TM Super User
Someone who is HANDS-ON, has great warehouse knowledge and can be the super user on how to use SAP tools for EWM/TM. Able to answer questions, or work with the Business and IT team to determine if issues are process, data or system related.
(This Is NOT a SAP Functional configuration role)
Role: SCM Warehouse Operations Specialist/ SAP EWM/TM Super User
Start: ASAP
Duration 3-6 months
Location: Edmonton AB - preferred , then Calgary/ Canada
Based in Edmonton at the DC (Distribution Centre) would be the prefered location. Could be remote for the first part as they get up to speed on the solution, but onsite for 3 weeks for UAT, then 3-6 weeks for hypercare/go-live.
Job Description
SCM Warehouse Operations Specialist/ SAP EWM/TM Super User
We are seeking a high-energy SAP EWM/TM Super User to bridge the gap between frontline warehouse operations and our technical system landscape. You will be the primary "go-to" expert for warehouse staff, ensuring that our SAP Extended Warehouse Management (EWM) and Transportation Management (TM) tools are used to their full potential. You aren’t just a system user; you understand the physical reality of the warehouse floor and can pinpoint exactly why a process might be failing.
Key Responsibilities
- Operational Troubleshooting: Act as the first line of defense for all EWM and TM issues. You will perform root-cause analysis to determine if a snag is a Process failure (e.g., incorrect workflow), a Data issue (e.g., master data errors or IDoc hangs), or a System bug (e.g., software glitch).
- Cross-Functional Liaison: Work directly with Business and technical teams to escalate and resolve complex system process or integration issues.
- Knowledge Champion: Create and maintain user-friendly SOPs, training manuals, and "cheat sheets". You will lead hands-on, "over-the-shoulder" training for new hires and existing staff.
- Process Optimization: Continuously monitor warehouse activities via the Warehouse Management Monitor and SCM Dashboards to identify bottlenecks and propose efficiency improvements.
- Integration Support: Oversee the smooth flow of data between EWM and TM, including advanced shipping/receiving, freight order processing, and loading/unloading activities.
Required Skills & Experience
- Deep Warehouse Domain Knowledge: You must have significant experience in physical warehouse operations, including inbound/outbound flow, picking strategies, and inventory management.
- SAP Super User Expertise: Advanced proficiency in SAP EWM (RF Framework, Warehouse Tasks, HU Management) and SAP TM (Freight Orders, Transportation Units).
- Technical Literacy: Ability to understand technical concepts such as IDocs, qRFCs, and basic master data structures to assist in troubleshooting.
- Communication: Exceptional ability to translate complex technical jargon into simple, actionable instructions for warehouse operators.
What Success Looks Like
- Reduced system-related downtime in the warehouse.
- High data accuracy and minimal "hanging" transactions.
- A warehouse team that feels confident and supported in using their digital tools.
Must have Work Authorization for Canada.
The Addmore Group is the premier provider of SAP related resources in Canada and the US. Since 1992, Addmore has been solely focused on providing the right SAP resources to our clients.
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